Please find enclosed the Terms of Use for the STIHL B.Net website. This document outlines all terms and conditions which must be complied with by all users. Dealers who wish to use the website must sign and returned this form to STIHL giving acceptance to these terms. Explanations regarding the Terms of Use and the process of attaining access to the website are given in this letter, which also outlines your responsibility as a user.

Terms of use

Your access to, and use of, the B.Net website ("Site") is subject to the provisions of this letter and the terms and conditions ("Terms") set out in the appendix to this letter (collectively, "Terms of Use"). Any capitalised term that is not defined in this letter has the meaning given to it in the Terms. The provisions of this letter shall be deemed to be "Terms" for the purposes of the Terms.

Personal identifier and passwords

Once you have signed and returned a copy of this letter to us (see below), we will issue you with one or more usernames or other identifier (together, your "Personal Identifier") and an initial password for the Site. We advise you to change your password after you first access the system. This will further ensure your local security and access to the STIHL B.Net system. You must keep each Personal Identifier that may be issued to you from time to time, and your password/s, confidential, and not disclose them to anyone who is not expressly authorised by you to use them. You are fully responsible for all activities that occur under or from using your Personal Identifier and password/s. Without limiting any other provision of the Terms of Use, you agree to ensure that all persons using your Personal Identifier and password/s to access the Site are aware of the Terms and agree to abide by them. A copy of the Terms appears on the Site, and is accessible via the "Terms of Use" hyperlink on the Site's title page.

We are entitled to rely on your Personal Identifier and password/s as conclusive evidence of the identity and authority of the user of the Site. You agree to:
(a) effect and maintain security measures to prevent:

(i) unauthorised persons from gaining access to, or using, the Site using your Personal Identifier and password/s;
(ii) any other interference with the Site.
(Such access, use, or interference referred to as "Unauthorised Use");
(b) effect and maintain security measures to prevent any loss or damage arising from Unauthorised Use;
(c) notify us immediately if you become aware of any Unauthorised Use and, at your cost, take any action which is necessary or which we may require to prevent any further Unauthorised Use occurring, and make good any damage arising from any Unauthorised Use; and
(d) advise us promptly of any unauthorised disclosure of any Personal Identifier or password.
We will not be liable for any loss that you may incur as a result of someone else using your Personal Identifier or password/s.

We retain ownership of all Personal Identifiers and passwords used by or allocated to you, and all rights in them.

Notices and user information

If you have already provided us with an email address, or subsequently do so, you agree that we can send you any notice in relation to the Terms of Use to that email address. Such notice shall be deemed to be valid and deemed given when sent by us to that email address. You agree to maintain and promptly update your contact information set out on the Site. If you provide any information that is inaccurate, not current, or incomplete, or otherwise fail to update your information, we may suspend or terminate your right to use the Site.


While we will use all reasonable endeavours to ensure the continuous operation of the Site, there may be times when it is not available, for example due to maintenance or repair work being undertaken. We will not be responsible for any consequences arising from the non-availability of the Site. We reserve the right to discontinue the Site at any time without notice, but we will endeavour to inform you of any such decision in advance.


We may (and without prejudice to any other rights we may have) immediately terminate your right to use the Site if you breach any of the Terms of Use. We will endeavour to notify you in this situation. Additionally, if for any reason our Dealer Agreement terminates, or expires, your right to use the Site shall immediately terminate (without prejudice to any other rights we may have).